Write the Message as HTML Content

Write your email message using the WYSIWYG content editor which has both a WYSIWYG Editor and a Plain Text Editor. Keep in mind that HTML emails contain pictures and image while plain text emails do not include images or any HTML formatting.

Note: When available, use the "Paste from Word" tool when pasting content from another source to prevent invalid HTML.

You can include images, links to other web pages, components that display activity information, personalized content, or conditionals that display content to specific constituents only.

Note: If you plan to update your HTML content, any edits made directly to the converted plain text content would be overwritten if Convert to Plain Text is clicked a second time. Consider waiting until the HTML content is final before formatting plain text, or keep track of your changes in HTML and manually reproduce them in plain text without clicking Convert to Plain Text again.

Write the message as an HTML email

1. Navigate to HTML Content in the message.

   1. Click Email > Email Campaigns.

   2. Click the Campaigns tab.

   3. In the Actions column for the appropriate campaign, click Manage.

   4. Click the Messages tab.

   5. In the Actions column of the appropriate message, click Edit.

   6. Click the HTML Content process page.

2. Use the WYSIWYG content editor to compose the email message. See Content Editor Help for help with using the editor to create your email.

   Note: Embedding a survey in an email message is not recommended. Instead, add a link to the survey.

3. (Optional) Click Preview to see your message so you can adjust formatting and content as necessary. See Preview an email and Preview the Message as a Group Member or Constituent for more information.

   Note: Send a test email in addition to previewing to ensure the deliverability of your message. See Test the Message.

4. Click Save or .Next to Convert the Message to Plain Text