Set up message envelope

The Message Envelope identifies who is sending the message, the email address that will receive replies, and the subject of the message. Keep in mind that envelope fields are constituent facing.

A compelling subject line will make recipients more inclined to open your message, but you should also avoid subjects like "Hello There" or "Read This Immediately" because they could be mistaken for spam. You can, however, run a spam report on your message's subject and content to avoid issues.

Want to personalize your message? You can insert code that adds the first name or the first and last name to the subject line. You can also choose what to use if the recipient's name is not available, such as "Friend."

  1. Navigate to the message.

    1. Click Email > Email Campaigns.

    2. Click the Campaigns tab.

    3. In the Actions column for the appropriate campaign, click Manage.

    4. Click the Messages tab.

    5. In the Actions column of the appropriate message, click Edit.

    6. Click Next or Envelope.

  2. Enter a Sender Name to display in the "From" area of the email header and Inbox of message recipients.

  3. Enter a Sender Email Address to associate with the Sender Name in the "From" area of the email header and inbox of message recipients.

    Note: To avoid deliverability issues, do not enter a @yahoo.com or @aol.com email address. For more details, refer to the Yahoo DMARC policy.

  4. Enter a Reply-To Email Address where replies to the message will be sent. The Sender Email Address is used by default when this field is empty.

  5. For Message Subject, complete the following steps:

    1. Enter the phrase to display in the Subject field of the message.

      1. Choose an option from the Personalization Option drop-down list (such as First Name).

        2. Tip: If you do not see the prompt, you may need to enable scripted windows.

      2. Enter a word or phrase, like "Friend" or "Valued Constituent," as the alternative text to display if the option selected is not available

      3. Click OK.

  6. For Email Status Notifications, enter an email address to receive delivery status updates for this email message.

    Note: Email addresses specified in this field receive a maximum of five email updates about the different campaign delivery stages. For more information about what these email messages would contain, see Email Delivery Status.

    Tip: You can enter multiple email addresses, separated by a comma, up to a maximum of 255 characters. For example, "Sam.Smith@site.com, Jane.Jackson@site.com.”

  7. Click Next to Select the message stationery.