PDF Gift Receipts

Receipt Manager generates PDF receipts for both online and offline transactions, including one-time gifts and aggregated sustaining gifts. These receipts remain available for up to two years. You can resend, void, or take other actions on a receipt from the Transactions area for the associated payment.

To use Receipt Manager for one-time or sustaining gift receipts, contact Blackbaud Support to enable the feature. For sustaining gift receipts, you also need Sustaining Receipts enabled.

Note: To use this feature, contact Blackbaud Support to enable the appropriate Site Options and Receipt Manager feature. For sustaining gift receipts, you also need Sustaining Receipts enabled.

Receipt Types

• One-time gift receipt

  After setup, receipts automatically attach to transaction autoresponder emails.

• Sustaining gift receipt

  After setup, aggregate the sustaining donations gift data in batches of your choosing. You'll send sustaining gift receipts to donors using an Email Campaign.

See About One-Time and Sustaining Gift Receipts

Setup and Compliance

To get started, upload a receipt template file that includes the necessary fields and text blocks for your organization.

Configure receipts to meet U.S., Canadian, and international tax reporting standards. See Tax Requirements for Receipts.

Tip: To comply with Mastercard’s recurring subscription requirements, update your receipt language to include a link to your Gift Service Center or other cancellation method (such as an email address or phone number).