Data Health

To help ensure meaningful relationships and prevent unnecessary expense, it's important to keep your constituent data current and accurate. In Constituents, Data health, you can track the overall health and accuracy of your database and manage automatic updates to help ensure good data hygiene.

Note: Automatic and manual Scorecard updates are paused in both web and database view while Blackbaud transitions to a new solution.

Based on data accuracy, your constituents' contact information and deceased status receives a score of Great, Good, Average, or Below average.

To assess your Address health score, Raiser's Edge NXT automatically compares your constituents' addresses against United States Postal Service (USPS) NCOALink and Coding Accuracy Support System (CASS) certification every 90 days. To help keep your constituents' addresses current and USPS-compliant, under Address Finder, you can view details about its most recent, next, and previous Address Finder updates. For more information, see Address Finder.

To assess your Deceased health score, Raiser's Edge NXT automatically compares your constituents against the Social Security Administration (SSA) death benefits database and other sources every 90 days to identify individuals who may have passed away. To help track constituents who may have died, under Deceased Finder, you can manage the records Deceased Finder marks for review. For more information, see Deceased Finder.

To help your data hygiene, Raiser's Edge NXT automatically monitors your database for potential duplicate constituent records. Under Possible duplicates, you can view when your database was last updated and how many potential duplicates were found. To view your potential duplicates and decide whether to merge their records or keep them separate, select the Possible duplicates total. For more information, see Possible Duplicates.