Undergiving

Under Undergiving, you can access prospects identified as having a high likelihood for major giving and are assigned to a fundraiser but haven't reached their predicted target gift range. Review their assigned actions and opportunities — they may need more outreach.

Tip: To see candidates who were temporarily removed from this list for six or twelve months, check Your prospects or All assigned prospects. List availability depends on your permissions.

Note: Prospect Insights automatically creates lists using your prospect pool and predictive analytics to determine list composition. For more information on list availability and size, see Manage Prospect Insights lists.

Manage the Undergiving list

Tip: Use filters to save time.
To filter the list by assigned fundraisers, select them from Fundraiser. Only active fundraisers appear in the list. To view all fundraisers, including those whose constituent record is marked inactive, select Show inactive.
Note: The Fundraiser filter is only available to authorized users. For more information, see Roles, tasks, and permissions and Permissions.

Prospects are listed in priority order based on who needs action first. Therefore, we suggest that you start at the top of the list.

For each prospect in the list:

Select the prospect and review their record to see the opportunities to which the prospect has been assigned and any upcoming actions.
Determine the next steps for the prospect. You may want to edit existing opportunities or actions, add an opportunity, an action, or both.

For detailed instructions on working with opportunities and actions, see opportunities and actions.

To add an action for the prospect, select Add action. For more information about actions and how to work with them, see Actions.

Note: Any actions you add appear on the prospect's constituent record.

To add an opportunity for the candidate, select Add opportunity. For more information about using opportunities, see Opportunities.

Note: Any opportunities you add appear on the prospect's constituent record.

To change a fundraising assignment, select Manage fundraisers.

If you don't want to continue the current fundraiser assignments, for each assignment, select End assignment and enter an end date for the assignment.
If you know which fundraiser you'd like to assign to this prospect, either assign the prospect to yourself or select another person. The prospect appears in the fundraiser's Your prospects list.

Select Finish review and choose a time period for reevaluating this prospect.

The prospect will appear again in the Undergiving list after the time period you selected has elapsed.