Document Intelligence for Payables- FAQs
Note: Don't see this yet? This feature is in Limited Availability (LA) and is releasing in waves. During the LA, we'll review and implement participant feedback to prepare for general availability.
Note: To use Document Intelligence to generate invoices from uploaded documents, your organization admin must first enable generative AI features in your Blackbaud environment. Learn how to opt in to generative AI features globally.
How are we using AI to generate invoices in Payables?
This feature integrates Microsoft's Azure AI Document Intelligence and Blackbaud AI into Financial Edge NXT. This rich integration automates the invoice creation process within Payables.
After you upload invoices directly into Financial Edge NXT, you can select to generate an invoice draft. AI scans the files and extracts key data points including requestor, invoice number and date, description, due date, purchase order number, date created, and created by. These details are then added to an invoice draft. From here, you can review the field valued, make changes as necessary, then convert the draft to a new invoice record. This results in a faster, more accurate and user-friendly experience that reduces manual data entry and minimizes errors.
Your business office can then follow your existing invoice processing workflow that you have today.
Tip: On the go? As you generate invoices, take a photo of your invoice or choose from photos you've saved.
Is there a cost associated with using AI to generate invoice drafts as well as new invoices from those drafts?
At this time, users included in our Early Adopter Program (EAP) can use this functionality for free.
Does AI learn from the changes I make to extracted data?
Yes, AI learns from the content you input. For example, an expense category is extracted and added to a new invoice request. If this category isn't correct and you change it, AI learns from this for next time.
Are Yodlee credit card feeds or the Blackbaud Purchase Card feed dependent on AI?
No, Yodlee and Blackbaud Purchase Card are not associated or dependent at all.
Can I still manually add standard invoices?
Yes, you can choose to manually add standard invoices whenever you'd like.
When will this feature be generally available for all customers?
We'll monitor your feedback throughout this time to determine next steps as we prepare for general availability. After we have fully developed, we'll communicate a generally available date using our normal communication channels including what's new, what's next, financial post in the community, and product update briefings (PUBs).