Checkout in TeamRaiser

Note: The full requirements of PCI 4.0 were enforced March 31, 2025. Your organization has its own PCI audit date to comply with the requirements. To ensure Blackbaud's compliance before our audit, we ran an Auto-Compliance Migration Script from May 1-16th to enforce updated payment processing. The script updated all unchanged forms with the checkout modal, potentially causing layout and processing changes. This script did not update API forms, which you must manually update. See Auto Migration FAQs.

By March 2025, all TeamRaiser events must use a donation form linked to a campaign that is configured with the new checkout system.

TeamRaisers are connected to donation forms, which in turn are linked to donation campaigns. Each donation campaign is assigned a merchant account.

To update TeamRaiser for checkout, select a donation form in a campaign that uses checkout.

Each donation form belongs to a campaign, and each campaign is associated with a Luminate Online merchant account. When you change the merchant account on a campaign, all donation forms in that campaign use that merchant account.

To change the merchant account on a campaign:

  1. Go to Fundraising, Donation Management.

  2. Edit a campaign on the list.

  3. Open Choose Financial Options and select a merchant account that is configured to use the new checkout.

  4. Save your changes.

Note: Currently, TeamRaiser supports the modal version of checkout, with support for inline checkout for TeamRaiser registrations planned for a future release.

Update TeamRaiser registration forms

Tip: Before you start, review your donation campaigns and forms to identify the campaigns and forms that are configured to use the new checkout. In the steps below, you will select one of these forms for this update.

  1. On the left, click Select Fundraising Options.

  2. Choose a Donation Form from the drop-down list that supports checkout.

  3. Select Save.

For more help on this page, see Fundraising Options for TeamRaiser Events.