Get Started with Prerequisites for Online Giving Forms

Online Giving helps you collect donations and memberships and capture constituent information through web forms. These forms support fundraising and engagement goals by reaching new supporters, increasing fundraising revenue, and simplifying how constituents interact with your organization online. Online Giving includes the following forms:

  • Donation forms (Optimized and Standard Forms)

  • Constituent forms

  • Membership forms

    Note: This feature is currently undergoing an Early Adopter Program and not generally available. Expect its wider release to be included in a future update.

Before you can create a form, there are prerequisites to configure.

Permissions

As a solution admin, you should configure the permissions for each form type you plan to use.

Payment Processing

To use donation and membership forms, you should:

Form Settings

There are preferences you should set for your forms. Not all of them apply to constituent and membership forms. From Settings, Tools, select Form settings and set the following preferences:

Gift Management Settings

You can set a donor cover designation to allocate fees to when donors cover transaction costs and create split gifts. If you don't set a designation:

  • Optimized and Standard Donation Forms that have a default fund or that allows donors to only select one fund, the fees are added to the amount given by the donor.

  • For Standard Donation Forms, the amount toward fees is allocated to the first designation the donor selects if their gift is split between multiple designations.

Note: If you set the donor cover fund, it will also apply to event registration forms.