What's New

The Blackbaud Community, your customer-led space for asking questions, learning best practices, connecting with peers, and staying informed about product news, has gotten a big update! Along with a fresh new look, you'll find a personalized home base that's tailored to your interests and role, a smoother posting experience, and more. Learn more about what's new and what's changed in Introducing Your New Community Experience.

To process transactions when a credit or debit card is not physically present (such as back office mail-in or phone donations), you can now enter offline credit and debit card gifts without requiring the card’s security code (CVV). While the CVV field still appears, it is now optional.

Previously, CVV was mandatory for offline gift entry unless using the S1300 Tag process. With this update, you can process individual or batch offline entries with or without the CVV code directly through checkout modal.

Requirements

• The donation form must use checkout modal.

• Not compatible with checkout embedded.

• Works within Luminate Online only.

• Not compatible with external websites or applications.

• Requires a checkout-enabled merchant account.

• No separate merchant account or payment gateway is required.

Note: June 24 update: Direct debit support is coming soon.

For detailed steps on using this feature, see Offline donations. Follow the steps to set up an offline donation form and enter your offline card transactions.

So that you can add gifts through checkout for companies that span multiple TeamRaiser events, the checkout solution now supports gift entry for National Cross-Event Companies in TeamRaiser.

See Add a Gift for a National (Cross-Event) Company.

June 26 Update: Previously, the getParticipants API could return newly registered participants with "null null" for names until participant processing completed. This could sometimes lead to temporary inconsistencies in participant data for API consumers.

With this release, participants whose names have not yet been populated are now excluded from getParticipants API responses. until their names are fully populated. This change eliminates the brief window where incomplete participant records were returned, ensuring more accurate and reliable data for consumers.

To ensure PCI compliance, we now automatically add the Checkout modal data element to donation forms that are moved out of archive status into active status.

We've also updated the user interface to help you recognize this change.

See Restore an archived form.

We’ve enhanced Good Move App Setup to support multi-lingual public event names, ensuring consistency with the language-specific values entered in the Identify TeamRaiser step.

Public Name values for English (US), French (Canada), and Spanish (US) now sync to their corresponding language tabs in the Good Move app.

See Configure Good Move App Event Details.

The deprecation of Yahoo’s legacy Social Directory APIs disabled the existing Yahoo contact import functionality in the Participant Center, so we've removed the option. We're currently exploring a new Yahoo protocol that would allow you to use your own Yahoo-subscribed APIs.

Participants can always manually import Yahoo contacts by:

1. Exporting contacts from Yahoo.

2. Importing them into Participant Center via CSV.

For help, see Import contacts from Yahoo into the Participant Center.

June 20 Update: We’ve temporarily rolled back the Content Editor update. It will be re-enabled at a later date.