Participants

Participants are the constituents who engage with your organization through the events you host. Typically, you can add individuals as participants to track their attendance. You can also add organizations if you need to associate other participants — such as employees — with their records. In the web view, participants include constituents who receive invitations or register for the event.

From an event record, under Participants, you can compare invitations and responses before an event to the actual turnout afterward. You can also identify possible duplicate, new, and matched records from online registrations. Each total opens a pre-filtered list you can use for follow up, such as sending reminders.

Note: Participants you enter from the web view must have constituent records. To include individuals who aren’t constituents, add them as guests. For more information, see Hosts and Guests.

Pre-event totals

  • Invited — Number of participants and guests invited, regardless of response. To include an individual or organization in the total, update their invitation status to Invited when you add them. You can also include them in the total when you update their status under Party information on their record or from the participant list. For more information, see Invitation Status.

  • Attending — Number of participants and guests signed up. To include an individual or organization in the total, update their RSVP status to Attending when you add them. You can also include them in the total when you update their status under Party information on their record or from the participant list. For more information, see Invitation Status.

  • Not Attending — Number of participants declined or canceled. To include an individual or organization in the total, update their RSVP status under Party information on their record or from the participant list. For more information, see RSVP Status.

  • Interested — Number of participants who've expressed interest but haven't signed up. To include an individual or organization in the total, update their RSVP status under Party information on their record or from the participant list. For more information, see RSVP Status.

Online data health

  • Possible duplicates — Number of new constituents created from online registrations because records matched on name but not contact information. For more information, see Automatic Constituent Matching.

    Note: In the participant list, an icon indicates a constituent is a possible duplicate.

  • Matched constituents — Number of constituents matched to existing records.

  • New constituents — Number of constituent records created because Raiser's Edge NXT no match was found.

    Note: In the participant list, an icon indicates a constituent record is new.

  • New named guests — Number of named guest records created because constituents were already registered as participants. For example, if a company purchases a ticket for someone already registered, Raiser's Edge NXT creates a named guest record for them in the company's party. For more information, see Guest Matching.

Post-event totals

  • Attended — Number of participants and guests that attended. To include an individual or organization in the total, mark them as attended from the list of participants. For more information, see Attendance.

  • No show — Number of participants and guests that responded that they were attending the event but did not attend.

    Note: To calculate this number, mark at least one participant as attended first.