Add and Manage Chapters
Nonprofit organizations with chapters and affiliates can expand their reach by creating accounts for these chapters in Blackbaud Verified Network.
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To create a new chapter account, see Add Chapter Organizations.
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To deactivate or reactivate an existing chapter, see Remove Chapter Organizations.
Find and Switch to a Chapter Account
Chapters are managed the same way as other nonprofit accounts, but you'll first need to switch to administering that specific chapter.
Chapters and affiliates don't appear as separate entries in your My Nonprofits list. Instead, each chapter is nested under its parent organization, so you'll need to expand the parent to find it.
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Navigate to https://nonprofit.yourcause.com. Sign in to Blackbaud Verified Network by entering your email and then log in with your Blackbaud ID (BBID) account.
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You should be automatically taken to the My Nonprofits area. If not, select it from the side navigation.
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Find the parent organization in your list. If it has chapters or affiliates, select the arrow next to it to expand the list and show them.
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Find the chapter you want to manage, then select its name, or select the ellipsis icon next to it and then Manage nonprofit - the same way you'd switch to another organization you administer.
Tip: To confirm you're administering the chapter, a message stating You are now administering {Chapter Name} should appear at the top of the page. The chapter's logo and details should also appear in the top-left corner of the page.
Note: Administrators and Managers added to a specific chapter only have access to that chapter's details - not the parent's account.
Can't find a chapter you expect to manage?
You were added to the parent organization, not the chapter directly
If you were added as an Administrator or Manager to the parent organization only, you won't see access to individual chapters. Confirm with the parent organization's Administrator that you've been added to the chapter directly.
The chapter request is still pending approval or was declined
Before a chapter appears in My Nonprofits, the chapter request must be reviewed and approved by Blackbaud Verified Network Support. Check the chapter's status in My Nonprofits by expanding the parent organization and looking for # pending approval next to the Chapters column. For instructions on viewing and managing chapter requests, see Add Chapter Organizations.
The chapter was deactivated
If a chapter has been deactivated, it won't appear in your My Nonprofits list. To reactivate it, see Remove Chapter Organizations.
You're signed in with a different email
Organizations in My Nonprofits are associated with the email address you use to sign in. If you manage a chapter under a different email address, you'll need to sign in with that email to see it. For more information, see Administer Multiple Organizations .
Note: If you administer more than one organization, see Administer Multiple Organizations for more information on switching between accounts.
Manage a Chapter's Profile
Once you've switched to administering a chapter, you can manage its Nonprofit Profile the same way you manage other nonprofit profiles. This includes its display name, mission statement, logo, contact information, and tags. For instructions, see Manage Your Nonprofit Profile.
Note: When a chapter is first created, it inherits its profile information, registration details, and eligible-for-giving status from the parent organization. For more information, see How Are Users, Profiles, and Donations Managed Across Parent and Chapter Accounts?.