Development Agent - Agents For Good
Blackbaud's Agents For Good provides AI that expands your team. Your Development Agent is a proactive virtual team member, built into your Blackbaud solution, that engages donors at scale with your oversight.
The agent helps you strengthen constituent relationships through a guided sequence of messages, from introduction to engagement or solicitation, based on your preferences.
Training: What Is a Development Agent?
Get Started with Development Agent
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In Portfolio, Development Agent, onboard your agent.
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Work with your IT team to configure your agent's email.
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Get Started with basic concepts and steps to use your agent.
Training: How to Set Up Your Development Agent.
Work With Your Agent
Use these resources to learn, configure, and manage Development Agent.
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Configure your agent: Brand voice, knowledge, display names, data mapping, and engagement options, and SMS settings
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Track progress: Onboarding progress and performance and outreach progress, and Work Center
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Manage communications: Scheduled and escalated engagements, and communication history
Tip: If you'd like to configure permissions after onboarding, work with the Development Agent Manager role.