Guidelines for File Uploads and Attachments

Many areas in GrantsConnect allow you to upload images and files as attachments, responses to form fields, etc. Accepted file sizes and formats are detailed in the sections below.

Note: This guide only references file sizes and formats accepted by the system. This does not include guidance on specific application questions or documents required for your application, such as role verification. Please reach out to the organization or your Grant Manager directly if you need assistance.

Applications

The guidelines below apply to files uploaded as part of the application process. This includes all custom forms (e.g., Request Form, Review, etc.) with File upload fields.

File Upload Fields
Maximum File Size 29 MB with a maximum of 10 files per upload
Accepted File Types Image - WEBP, TIF, TIFF, SVG, BMP, GIF, JPG, JPEG, PNG
Word / Text - DOC, DOCX, ODP, PPT, PPTX, PDF, TXT, RTF, ODT
Spreadsheets - XLS, XLSX, CSV, ODS
Audio - WEBM, WAV, AAC, MIDI, MID, MP3, CDA, OGA, OPUS
Video - MP4, MPEG, MKV, AVI, OGV
Code - CSH, SH, CSS, HTML, HTM, PHP, JS, MJS, PHP, JS, MJS, XML, XHTML, JSON
Archive - BZ, BZ2, RAR, TAR, ZIP, 7Z, GZ
Excluded File Types EXE

 

The guidelines below apply to image files for electronic signatures.

Electronic Signature Image
Accepted File Types WEBP, TIF, TIFF, SVG, BMP, GIF, JPG, JPEG, PNG

Note: Electronic signature images can be added when signing an application or updated in My Account. For more information, see Sign Applications Electronically in the Applicant Resources.

 

 

Grant Manager Portal

The files and images detailed below are only relevant to Grant Managers.

Application View

The guidelines below apply to external files uploaded as attachments in the Application View.

External File Attachments
Maximum File Size 29 MB

Note: For more information, see Add External Files to Applications.

 

The guidelines below apply to emails sent outside of GrantsConnect that are attached to applications using the External Email Integration feature.

External Email Attachments
Maximum File Size 20 MB including email attachments

Note: For more information, see Attach External Emails.

 

Communications can be added to an application in the Application View.

Communications Attachments
Maximum File Size 29 MB

Note: For more information, see Add Communications to Applications.

 

 

System emails

The guidelines below apply to file attachments that can be added to custom email templates. This includes attachments added when configuring the email template as well as send manually for Revision Requests, etc.

Email Attachments
Maximum File Size 7 MB

Note: For more information, see Customize Emails.

 

 

Program setup

The guidelines below apply to custom program logos and background images added when setting up grant and nomination programs.

Program Logo
Image Size 200 x 200 pixels
Maximum File Size 29 MB
Accepted File Types WEBP, TIF, TIFF, SVG, BMP, GIF, JPG, JPEG, PNG

 

Program Background Image
Image Size 1920 x 1080 pixels
Maximum File Size 29 MB
Accepted File Types WEBP, TIF, TIFF, SVG, BMP, GIF, JPG, JPEG, PNG

Note: These images are visible to applicants in the Applicant Portal and in email communications. For more information, see Set Up Grant Programs and Set Up Nominations Programs.

 

 

Account setup

The guidelines below apply to client logos used as branding in the Grant Manager Portal as well as shown in programs and emails.

Client Logo
Image Size 200 x 200 pixels
Maximum File Size 29 MB
Accepted File Types WEBP, TIF, TIFF, SVG, BMP, GIF, JPG, JPEG, PNG

Note: For more information, see Manage Your Client Account.

 

The guidelines below apply to the PGP public key uploaded when configuring SFTP connections.

PGP Public Key
Accepted File Type PGP

Note: For more information, see Add SFTP Connections.