Registration Guide for Non-US Organizations

You can register to administer your organization by selecting Claim My Nonprofit in NPOconnect or Start a new administrator request in My Nonprofits. After submitting your application, our team will review your request. Review is typically completed within 24 business hours. You'll be notified by email if approved. Alternatively, you can reach out to an existing active Administrator for your organization to add you as a user.

Tip: This guide applies to organizations located outside of the United States and its territories. If your organization is located in Germany, see Registration Guide for Organizations Based in Germany .

Prepare your documents and materials

Before registering, it's recommended to have the following document on hand as we'll ask for this during the application process. You'll also need to know your organization's name as it's recorded with your registration authority and your government-issued tax ID, such as Registration ID or Charity Number.

Required documentation	What is it?	Where can I get this document?
Role verification document (nonprofit letter, offer letter, directory, etc.)	Document that shows your role, position, or department within your organization.	You can use any of the following documents to verify your role. Only one is required. Nonprofit Letter - This is a letter written and signed by your employer and one other person (i.e., authorized agent). The letter must be on official letterhead. Volunteers or smaller nonprofits can use this Sample Role Verification Letter. Offer Letter - This is a letter received prior to employment. Employee Badge Copy of Directory - Organization name must be shown on the document. Paycheck Stub Screenshot of staff list from the organization's website See Documents Accepted for Role Verification and Proof of Identity for formatting requirements.

Tip: In order to be approved as an Administrator, your role verification documentation must show that you're in a financial role, on the management team, or an office leadership team member. If not, you may be added as a Manager with limited permissions instead.

Create an account in NPOconnect or sign in to your existing account

To begin, you must have an NPOconnect account with the email address associated with your organization. If you don't already have one, see Create an NPOconnect Account for instructions. Otherwise, sign in to your existing NPOconnect account.

Complete your Administrator Request application

1. Navigate to https://nonprofit.yourcause.com. Sign in to NPOconnect by entering your email and then log in with your Blackbaud ID (BBID) account.

2. After signing in, click on Claim My Nonprofit on your Home page.

   Tip: If you're already registered as an Administrator or Manager for another organization, go to My Nonprofits and then select Start a new administrator request. For more information, see Administer Multiple Organizations .

3. You'll be taken to the Administrator Request application. Complete the steps below.

   Step 1 - Select country

   1. In Step 1: Country, select the country where you organization is located.

      

   2. Select Next step to continue.

    

   Step 2 - Choose organization type

   1. In Step 2: Organization Type, select My organization is a stand-alone nonprofit or is a national office.

      Tip: If your organization is a chapter or affiliate, select My organization is a chapter or affiliate under a larger organization instead. To continue your application, it's recommended to follow the steps in the Registration Guide for Chapters and Affiliates. When doing so, keep in mind that you won't need to specify if you represent a nonprofit, public school, etc. and won't be required to upload a determination letter for role verification as these steps are specific to the United States.

      

   2. Select Next step to continue.

    

   Step 3 - Search for and select your organization

   1. In Step 3: Search for My Organization, search for your organization using its name or government-issued tax ID (Registration ID, Charity Number, Registration Number, URN, etc.).

      Tip: If you can't find your organization, select I can't find my organization... to add it. For more information, see What should I do if I can't find my organization? or How do I add my organization?.

      

   2. Select your organization from the results that appear.

      Tip: After selecting the organization, we'll list any active Administrators if they exist. Since Administrators can add new users to their organization, it's encouraged to contact one of them to expedite this process.

   3. Select Next step to continue.

    

   Step 4 - Provide contact information

   1. In Step 4: Contact Information, enter the following details.

      • Position or job title (Optional) - This helps verify your role when our team reviews your documentation.

      • Work email address (Optional) - This is the email associated with your organization.

      • Phone number - Our team may contact you at this number if they have a question during review.
        

        Tip: This is required. You can't proceed to the next step until you enter this information.

      • Website address (Optional) - This is the primary website for your organization. We'll check this against your submitted information during the review process.

      

   2. Select Next step to continue.

    

   Step 5 - Upload documentation to verify your identity and role

   1. In Step 5: Verify Your Identity, upload the document listed below. This will be used to confirm your relationship with the organization.

      Required documentation	What is it?	Where can I get this document?
      Role verification document (nonprofit letter, offer letter, directory, etc.)	Document that shows your role, position, or department within your organization.	You can use any of the following documents to verify your role. Only one is required. Nonprofit Letter - This is a letter written and signed by your employer and one other person (i.e., authorized agent). The letter must be on official letterhead. Volunteers or smaller nonprofits can use this Sample Role Verification Letter. Offer Letter - This is a letter received prior to employment. Employee Badge Copy of Directory - Organization name must be shown on the document. Paycheck Stub Screenshot of staff list from the organization's website See Documents Accepted for Role Verification and Proof of Identity for formatting requirements.

      Tip: In order to be approved as an Administrator, your role verification documentation must show that you're in a financial role, on the management team, or an office leadership team member. If not, you may be added as a Manager with limited permissions instead.

    

4. After completing your application, select Submit registration. Our team will review your request and notify you by email once it's been approved.

Frequently asked questions (FAQs)