Registration Guide for Non US Organizations

To begin, you must create an NPOconnect account using the steps below.

1. Navigate to https://nonprofit.yourcause.com and click on Create account.

   

   Tip: You can click on the dropdown in the upper-left corner of this page to change the language the product is displayed in.

2. NPOconnect uses Blackbaud ID to manage your account credentials, including email address and password. On the Create Your Account page, click on Continue to be redirected to Blackbaud ID to create a new account or sign in with an existing Blackbaud ID account.

   Note: To learn more about managing your account, see our Blackbaud ID (BBID) Authentication resources.

   

3. On the Sign In page in Blackbaud ID, choose your preferred authentication method.

   • To sign in with your email address and password, click on Continue with Email.

   • To sign in with one of the social sign-in options, click on Continue with Google or Continue with Apple.

   Note: The email address used for social sign-in must match the one used for your current NPOconnect account. For more information, see Sign in with Google or Apple.

   

4. After clicking on Continue with Email, enter your email in the Email address field and then Continue.

   Note: Your email address must be the same as the one used for your current NPOconnect account.

5. Before you can set your password, you'll be prompted to confirm your email address by entering a confirmation code. Click Send confirmation code to continue.

   Note: If you're connecting your NPOconnect account to an existing Blackbaud ID account, you may be taken directly to the Sign in page to enter your password similar to those steps outlined in Sign in with Blackbaud ID.

   

6. Blackbaud will send a code to your email address. Retrieve it from the Verify your email address email sent by Blackbaud <noreply@blackbaud.com>. Enter it in the field on the Sign up page and then click Confirm.

   Warning: Do not close the Confirm Your Account page to check your email. Instead, open your inbox in a new tab in your browser.

   Note: If you do not receive your confirmation email, see Troubleshoot Login Issues for next steps.

7. After confirming your identity, you can finish setting up your account by entering your password and name.

   

8. Click Sign up to finish setup. You will be automatically taken back to NPOconnect and logged in. This may take a few moments to refresh.

9. Optional - If you have received a check from us, enter the details (Check Number, Amount, etc.) in the fields shown and then Continue. This allows you to bypass Step 2 - Locate and claim your organization in NPOconnect.

   Note: If you did not receive a check, click Skip this step.

   

After entering your check details or skipping this step, we will finalize creating your account and take you directly to the My Nonprofits page in NPOconnect where you can locate and claim your organization.

Note: If you entered check information in Step 1, you can skip ahead to Step 4: Contact Information.

1. Sign in to the NPOconnect account you created in Step 1.

2. Click on Claim My Nonprofit and follow the steps outlined below.

   Step 1: Country

   1. In Step 1: Country, select the country your organization is located in.

      

    

   Step 2: Organization Type

   1. In Step 2: Organization Type, select the first option - My organization is a stand-alone nonprofit or is a national office.

      Note: This option indicates you're a stand-alone nonprofit or with the national office of a larger organization.

      

    

   Step 3: Search for My Organization

   1. In Step 3: Search for My Organization, search for and locate your organization. You can search by any of the following attributes:

      • Name

      • Registration ID

      • Charity Number

      • Registration Number

      • URN

      Note: Tips for searching for your organization can be found in How do I improve my search results?. If you are unable to locate your organization, please view the FAQ or contact us.

      

    

   Step 4: Contact Information

   1. In Step 4: Contact Information, provide information that can help us contact you if we have any questions during review.

      • Position or job title - This helps to identify you for verification purposes.

      • Work email address - This should be the email you use for work-related activities. Typically, these have a domain that associates you with your organization.

      • Phone number - If a YourCause Administrator has a question about your Administrator Request during the verification process, they will reach out to you at this number.

      • Website address - This should be the primary website associated with your organization. This will be checked against your submitted information.

      

    

   Step 5: Verify Your Identity

   1. In Step 5: Verify Your Identity, upload your Role Verification.

      Note: View the help text on the right for examples of what you can use for this step. For volunteers or smaller nonprofits, you can use our Sample Role Verification Letter. For more information, see Proof of Identity and Role Verification Documentation.

      

    

After reviewing your documentation and selections, click on Submit registration to send your request to YourCause to approve. Generally, we review and approve requests within 24 business hours. You'll receive an automated email once your request has been approved.