Gifts

The types of gifts you can add in the web view are, one-time, recurring, pledge, gift-in-kind, stock/property, and other. For more information, see Gift Types.

You can add gifts from:

• Home, Add gift

• Fundraising, Gift management

  Warning: When you add a recurring gift through a batch, future payments won't process until you approve the batch to create the recurring gift record.

• A constituent's record

Gift details

1. Enter how much the donor gave and when.

2. The full gift amount appears in Receipt amount. To only include how much is tax-deductible, select Change receipt amount and enter the amount.

   Note: To calculate the tax-deductible amount, subtract the value of any benefits the donor received — such as a mug or t-shirt — from the gift amount.

3. If the constituent requests to keep their giving private, select Mark as anonymous. For more information, see Anonymous Giving.

   Note: If the constituent's record is marked Gives anonymously, the gift is automatically marked as anonymous.

4. Select the type of gift the donor is giving. If you want to further define the gift, select a subtype for it. For more information, see Gift Types.

   Tip: Don't see gift subtypes? In the database view, your organization can set up the available gift subtypes in Tables under Configuration.

   • For recurring gifts, the schedule defaults to a monthly frequency starting on today's date. To make changes or to add an end date for the gift, select Edit schedule. For more information, see Recurring Gift Schedule.

     Tip: Process additional payment now displays if the gift date is equal to or prior to today, and the first scheduled installment is in the future. To make an additional payment, select Process additional payment now. The date of the additional payment does not need to follow the schedule for future recurring gift payments.

   • Gifts-in-kind are contributions of goods or services that have an estimated monetary value. Enter the value.

   • Other are miscellaneous donations that don't fall under another type.

   • For stock/property, enter information about the gift in Stock details. For more information, see Stock/Property Gifts.

   • For pledges, the installment schedule defaults to a monthly frequency starting on today's date. To change the date, frequency, and generate installments select Pledge schedule. For more information, see Pledge Schedule.

   • For pledge payments, you can apply the payment to the donor's outstanding pledge or to different constituent's pledge. For more information, see Pledges.

5. Choose the donor's method of payment. For more information, see Payment Information.

   Note: Stock/property gifts and pledges do not have a payment method.

   Note: Admins! If you give a user the rights to add a gift, they also have rights to process credit cards and direct debits.

6. To track the gift, under Gift splits choose from the following options:

   • If the gift is the result a fundraising effort, choose the campaign, fund, and appeal to associate with it.

   • If you included different versions of content and items in the appeal, choose the one used for this gift in the Package field. For more information, see Appeal Records.

   • To apply the gift toward multiple campaigns, funds, and appeals, select Split this gift and select the additional ways to track it. For more information, see Split Gifts.

     For more information, see Campaigns, Funds, and Appeals.

7. If someone influenced the donor to give the gift, under Soft credits choose the constituent and amount to recognize them for.

   • For constituents who automatically receive credit for the donor’s gifts, such the donor's spouse or employer, enter how much to recognize them for in Amount.

   • For other constituents, select Add a soft credit, search for and select their record. Then enter how much to recognize them for in Amount.

     Tip: To quickly enter how much to credit multiple constituents, select Distribute evenly or Full amount to all.

     For more information, see Soft Credits.

8. To follow up with the donor, in Acknowledgement status and Acknowledgement letter, choose whether to send a thank you and the one to use. If you already sent one, select the date.

9. Choose whether to provide a receipt, in Receipt status. If you already provided one, select the date. For more information, see Acknowledgements and Receipts.

10. Choose whether (and when) to track the gift in financial reporting and post it to the general ledger of your accounting system, in Post status and Post date.

11. Enter any additional notes or details to track about the gift in Comment.

    Tip: Reference is Comment in web view.

12. Select Save or continue to add fundraiser credits and custom fields.

Fundraiser credits

To choose who to recognize for cultivating the gift — such as staff or board members — and how much credit they receive, select Fundraiser credits.

• For fundraisers who automatically receive credit for the donor’s gifts, enter how much to recognize them for in Amount. For information about how to assign fundraisers to constituents, see Fundraiser Assignments.

  Note: All fundraisers currently assigned to the donor automatically receive full credit unless specific people receive it for the campaigns, funds, and appeals selected.

• For other fundraisers, select Add a fundraiser credit, search for and select their record, and then enter how much to recognize them for in Amount.

  Tip: To quickly enter how much to credit multiple fundraisers select Distribute evenly or Full amount to all.

  For more information, see Fundraisers.

Custom fields

To add specialized information for gifts — such as whether a reminder was sent — select Custom fields.

• Under Category, choose the custom field to add, then specify the Value to save.

• Choose when to apply the information to the gift and enter additional comments as needed.

  For more information, see Custom Fields.

On the gift's record, add more details such as attachments. For more information, see Gift Records.

Note: To help you understand a donor’s affiliation with your organization, Raiser's Edge NXT automatically assigns their primary constituent code to the gift. On the gift’s record, you can view the affiliation in the Constituency field under Gift and marketing codes. If the donor gave in another context, change the constituency in the database view from the Miscellaneous tab of the gift’s record. For more information, see Gift and Marketing Codes.

Tip: Don’t see this option? Contact your system admin for rights to make this type of change.

In the web view, you can edit select information from a gift's record, such as to save additional details or update its acknowledgement status.

• Gift Amounts

• Gift Fundraising Details, such as its campaign, fund, or appeal

• Donor

• Soft Credits

• Fundraisers

• Acknowledgements and Receipts

• Attachments

• Custom Fields

• Recurring Gift Status

• Stock/Property Gifts

To change other information about a gift, such as if certain details are incorrect, you can edit or adjust it.

• To update a gift before it posts to the general ledger, on the constituent record, select the gift under Giving history. From the gift record, select Edit, Gift amount. For more information, see Gift Amounts.

  Note: Only one-time cash gift amounts are editable.

• To update a gift after it posts to the general ledger, create an adjustment to track the changes for audit purposes. In the database view, search for and select the gift from Records, Gifts, and then select Adjustments to update its record.

In the web view, you can refund a gift if it was:

• Added through web view or a Blackbaud Donation Form through Online Giving.

• Paid by credit card within the last 365 days.

• Processed through Blackbaud Merchant Services.

To refund a gift, from the gift record, select Refund. Under Notes, you can enter additional details to track the reason for the refund before completing the refund. The gift adjusts to $0.00 and the full amount returns to the donor's original payment method. Notes that you enter display on the adjustment record in the database view.

Note: You can't refund a gift that was partially refunded.

Tip: Refund direct debit payments through Blackbaud Merchant Services Web Portal or your third-party provider. To track the changes for audit purposes, in the database view, search for and select the gift from Records, Gifts, and then select Adjustments to update its record.