Luminate Online Product Updates

May 2026

Security and Infrastructure

  • End of Support for Akamai Identity Cloud Social Login Dashboard: Akamai ended support for the Social Login Dashboard on March 31, 2026. Customers can no longer access the dashboard to manage or modify configurations; existing connections remain functional, but changes require contacting Akamai Support. Luminate Online features that require Akamai open authentication are no longer available, including new social login integrations, monitoring, and reporting.

  • Infrastructure Updates for Privacy and Security: Releases 26.1 and 26.1.2 include infrastructure enhancements to support privacy and security. These updates strengthen the platform’s architecture and prepare for future improvements.

  • Security Enhancements and Java Update: Version 25.5 updates the Java version used in backend systems to enhance security and stability. Security enhancements are also included in versions 25.4, 25.3, 25.2, and 25.1.1.

  • jQuery Library Update: Luminate Online will update jQuery libraries to version 3.7.1 on April 23, 2025. Review your customizations to ensure compatibility and avoid conflicts with multiple jQuery versions.

API and Integration

  • API Login Security Best Practices: For security, do not pass usernames and passwords in URLs; use the POST body instead. See the API documentation for details on secure parameter handling.

  • Checkout APIs – PCI v4 Compliance: Update all active API-based forms to use new checkout APIs before May 1, 2025, to meet PCI v4 compliance. Previous APIs will be deprecated after this date.

  • getParticipants API Name Handling: The getParticipants API now excludes participants whose names are not yet populated, eliminating temporary inconsistencies in participant data.

  • New and Updated API Methods: New APIs support recurring gift updates, direct debit processing, and improved payment information validation. See the API documentation for method details.

Donation Management and Checkout

  • Amazon Pay Integration: Amazon Pay is now available as a digital wallet option for shopping, registration, and donations. No setup is required, but availability is limited for the initial release. A known issue causes receipts to list Blackbaud instead of the organization; this is being resolved.

  • Fee Cover and Complete Cover Options: Donors can now cover processing fees (Donor Cover) or have Blackbaud cover fees up to $3,000 (Complete Cover). Fee cover data is included in reports, and options are configurable per form.

  • Offline Donation Support for Direct Debit (ACH): Classic Blackbaud Checkout now supports recording offline donations and registrations via Direct Debit (ACH), expanding payment method options for direct entry.

  • Updated Terminology for Recurring Payments: "Pledge Amount" is now "Total Sustaining Amount," and "Pledge Payment Amount" is now "Sustaining Amount," providing clearer labels for ongoing contributions.

  • Offline Gift Entry Without CVV Requirement: You can now enter offline credit and debit card gifts without requiring the card’s security code (CVV) in the checkout modal. The CVV field is now optional for offline entries.

  • Checkout Support for Offline Gifts in Donation Classic: Offline gifts in Donation Classic now support the new checkout payment processing feature, including support for Canadian currency.

  • PayPal and Blackbaud Transaction ID Reconciliation: PayPal now displays the Blackbaud Transaction ID under the custom_ID category for easier reconciliation between PayPal and Blackbaud transactions.

  • Credit Card Updater Enhancements: The Credit Card Updater now shows whether the last attempted card update was successful in the Blackbaud Merchant Services Web Portal, helping you know when to contact donors for updated information.

  • Donation Reports – Tender Type and Instance: The Donations by Transaction report now displays the Tender Type Name and Tender Instance Name, providing consistency with the Transaction Details report.

TeamRaiser and Peer-to-Peer Fundraising

  • Gen AI Content Writer and Tone Enhancer: The new Gen AI Content Writer and Tone Enhancer drafts personalized, high-impact messages, boosts engagement, and drives fundraising results. It preserves S-tags and is available in multiple content editors, including TeamRaiser pages and suggested messages.

  • Nuclavis Text Messaging for TeamRaiser: Automated text messaging for TeamRaiser participants is now available via Nuclavis, supporting RCS and MMS, personalized information, and branded CTA buttons. Messages can be segmented by participant type and fundraising status.

  • Gift Entry for TeamRaiser Cross-Event Companies: The checkout solution now supports gift entry for National Cross-Event Companies in TeamRaiser, allowing gifts to be added across multiple events.

  • Embedded Checkout in TeamRaiser Registration Forms: TeamRaiser registration forms now offer embedded checkout, displaying payment methods directly on the page for a streamlined experience.

  • Good Move and TeamRaiser Multilingual Support: TeamRaiser and Good Move app setup now support multilingual content, including notifications and event details in English, French, and Spanish.

  • Deprecation of Yahoo Contact Import: Yahoo contact import is no longer available in Participant Center due to deprecation of Yahoo’s legacy APIs. Participants can manually import contacts via CSV.

Content Management and Accessibility

  • Enhance Content Powered by Blackbaud AI: The Enhance Content feature, powered by Blackbaud AI, is now available in various editors, helping users draft and optimize communications quickly while preserving S-tags and widgets.

  • Content Editor (WYSIWYG) Update: The Content Editor update was temporarily rolled back and will be re-enabled at a later date.

  • Improved Timeout Behavior for Logged-Out Users: Donation forms now display a warning after 8 minutes of inactivity for logged-out users, allowing them to extend their session before fields are cleared.

  • Logging Enhancements: Internal logging now verifies the correct application name and provides additional data for analyzing custom form issues.

Link Management and HTTPS Migration

  • Link Manager for Full HTTPS Migration: Major browsers will require HTTPS for all public websites starting October 2026. The new Link Manager helps you identify and update HTTP links to HTTPS, ensuring compliance and preventing disruptions.

  • Domain Names and SSL Certificates: If you manage a custom secure domain, use Link Manager to update URLs to HTTPS. New custom domains require a sales agreement, and Blackbaud will manage the SSL certificate.

eCommerce, Events, and Personal Fundraising

  • Checkout Support for Ticketed Events, eCommerce, and Personal Fundraising: The new checkout feature is now supported for ticketed events, eCommerce stores, and personal fundraising campaigns. Configure each area to use a checkout-enabled merchant account for payment processing.

  • Embed a Donate Button: The new checkout modal is now available for embedded Donate Buttons, requiring donors to provide additional information to comply with guidelines.

  • Event Manager Center Checkout Support: The Event Manager Center now supports the new checkout feature wherever payments are taken by Event Managers and Company Coordinators.

General Platform Improvements

  • Foundational Updates for Future Enhancements: Version 25.6.2 includes foundational updates to improve system readiness for future enhancements, strengthening the platform’s architecture.

  • Performance and Usability Enhancements: Recent releases include checkout performance improvements, clearer messaging for unarchived forms, and feedback for donors during transaction processing.